I think you should know a little about me before I write a review of Beach Air. I lead the Sales, Marketing and Customer Service for 2 Fortune 500 companies for 44 years.
I still hear from Customers, Sales and Service people today even though I have been retired for over 2.5 years. The point is that I know something about Customer Service.
It was a pleasure working with you during the Sales Process. You were extremely attentive to my requests.
Now the Heat Pumps are installed and now I am extremely happy to have chosen Beach Air for my house. Haley, Ken and Reed were as professional as I have ever seen. What impresses me is that you have given them a vision of what your company should be and they have followed your lead. I would be comfortable dealing with them if you were unavailable. That is a mark of a great company.
In summary, you guys are providing old time service that is rare to see in this day and age especially in the Outer Banks. You have happy employees who see a future and will do everything to make it happen. It was a pleasure working with the Beach Air Family.
Mike & Anne Pooley