Read what our customers are saying about Beach Air Quality Service!
“Eight years ago Beach Air installed a new HVAC system in my house. Recently I called them to have my AC checked, before the summer season gets rolling. What a pleasant experience I had, start to finish! First, my call was answered promptly, my options for maintenance were fully explained, and the cost effectiveness of an annual maintenance plan was clear. I was able to schedule next day service. The technician arrived at the scheduled time, was not deterred by rain and had a huge umbrella that he set up to do the outside part of the work. We realized that he was the same technician who had installed my system 8 years ago! I believe that says something great about a company when they retain good people over time. He was cheerful, thorough, careful to not track wet footprints through my house, and obviously enjoys what he does. He cleaned my system, and reported that it's all in great working order. So I am doubly happy knowing that the original installation has performed well and is still going strong, and I'm all set for the upcoming AC season. I think the peace of mind that the scheduled maintenance plan provides will be a big plus for us, going forward. Thanks, Beach Air!!!”
– Karyn H.
“Glen and his staff made my experience very pleasant. Replied to my calls in a timely manner and even called the night before to confirm time. The service professional that did the work was very pleasant and made sure that he kept my house clean while performing his job.
All in all, I would highly recommend Beach Air Heating & Cooling”
– Patricia R.
I think you should know a little about me before I write a review of Beach Air. I lead the Sales, Marketing and Customer Service for 2 Fortune 500 companies for 44 years.
I still hear from Customers, Sales and Service people today even though I have been retired for over 2.5 years. The point is that I know something about Customer Service.
It was a pleasure working with you during the Sales Process. You were extremely attentive to my requests.
Now the Heat Pumps are installed and now I am extremely happy to have chosen Beach Air for my house. Haley, Ken and Reed were as professional as I have ever seen. What impresses me is that you have given them a vision of what your company should be and they have followed your lead. I would be comfortable dealing with them if you were unavailable. That is a mark of a great company.
In summary, you guys are providing old time service that is rare to see in this day and age especially in the Outer Banks. You have happy employees who see a future and will do everything to make it happen. It was a pleasure working with the Beach Air Family.
Mike & Anne Pooley